FAQ's
Find quick answers to common questions about our professional bike fitting, coaching services, and specialised cycling products.
Bike Fitting FAQs
Discover how a professional bike fit can enhance your cycling experience and performance.
What is a professional bike fitting, and why do I need one?
A professional bike fitting ensures your bicycle setup is optimally tailored to your body, cycling goals, and riding style, helping you ride faster, comfortably, and injury-free.
How long does a bike fitting session take?
A typical fitting session lasts 90 minutes, depending on your specific requirements and adjustments needed.
Do I need to be an experienced cyclist for a bike fit?
No, bike fitting is beneficial for all cyclists, from beginners to elite athletes, ensuring maximum comfort and performance at every level.
What should I bring to my bike fitting session?
Bring your bike, cycling shoes, bib shorts, and any orthotics or footbeds you regularly use. This ensures an accurate fitting aligned to your usual riding conditions.
Coaching & Personal Training
Tailored guidance to achieve your fitness and performance goals.
What type of coaching do you offer?
We offer specialised coaching services in road cycling, triathlon, and multisport disciplines, customised to your fitness level and competitive objectives.
Can I combine bike fitting with coaching or training programs?
Absolutely! Our approach integrates bike fitting insights directly into your coaching plan, ensuring maximum benefit from every training session.
Do I need previous cycling experience for coaching?
No previous experience is required. Our coaches work with all levels—from complete beginners to competitive athletes—focusing on individual improvement and personal goals.
How often should I see a personal trainer?
We recommend sessions at least weekly for optimal results, but our trainers will customise frequency based on your fitness goals and personal circumstances.
Products & Online Store
Specialised products designed to complement your professional bike fit and enhance your riding performance.
What types of products do you offer to improve my cycling experience?
We stock saddles, stems, seatposts, cleats, cycling shoes, and handlebars—everything you need to achieve an optimal fit and maximum comfort on your bike.
Can I purchase products without booking a bike fit?
Yes, you can directly purchase products via our online store, though we highly recommend a professional fit session to ensure each product perfectly suits your needs.
Do you offer returns or exchanges if a product isn't suitable?
Yes, we offer hassle-free returns if the products are unused and in original condition. Our team is happy to help you find the best alternatives.